Contact us

We are here to help you. There are a range of ways to get in touch, whether you are part of the resources industry in Victoria, reporting an incident, interested in a specific site or have a more general enquiry.

Different ways to contact Earth Resources Regulation are listed further down the page. You may be able to use the Resource Rights Allocation and Management (RRAM) Business Portal . Victorian mining and quarry tenements are administered and regulated using this system.

GeoVic is a mapping tool where you can perform searches and access data.

There are specific processes for making complaints and objecting to a licence application.

General enquiry

The following details are provided for things like you want information about a site near where you live, a geoscience program or an initiative of the Resources portfolio in Victoria.

You can also get in touch with us using the feedback form at the bottom of the page.

Details for those with licences, authorities and rights

You can contact Earth Resources Regulation in the following ways.

Industry specialist

We have an industry specialist available to offer specific help with navigating our regulatory processes.

John Malempre
Principal Stakeholder Liaison

John has worked in the resources industry for many years and is now employed by the department to help the industry, as part of our work to streamline our processes and build efficiency. This is part of the Getting the Groundwork Right: Implementation Plan.

Incident reporting

  • Compliance Duty Officer – 0419 597 010 (24 hour).
  • Department State Duty Officer – 0409 858 715.

Find out more about reportable events.

Tenement applications

You must lodge your application by post or in person at the Earth Resources Information Centre as follows:

By post
Department of Jobs, Precincts and Regions
Earth Resources Information Centre
GPO Box 2392
Melbourne VIC 3001

In person
Earth Resources Information Centre
Level 15, 1 Spring Street,
Melbourne VIC 3000

Please note: if you are posting your application please ensure that you allow for postal delays that may impact on the validity of your application.

Feedback form

Your question

1,000 character limit

Optional details

Disclosure and Privacy Statement:

The Customer Service Centre may collect and store information relating to your enquiry. You have a right of access to and correction of information about you that is held by the Department.

Page last updated: 27 May 2019