Back
to Top

 
  • Share this page on Facebook
  • Print this page

Our client service standard

The client service standard sets out how long it will take Earth Resources Regulation (ERR) to make decisions on resources and mining applications that it administers. The standard complements other initiatives of ERR to meet the expectations of the government, and is part of the Action Plan in response to the Ministerial Statement of Expectations. We will use this standard as one of the benchmarks for measuring our performance.

Download: